Job Description:
We are recruiting for a Senior Delivery Manager to join the team in Maidstone, Kent.
Reporting into the Network Services Director, you will have full responsibility for driving overall operational and financial delivery of the network construction workstream on across the South East region.
You will be instrumental in providing leadership, setting direction, and developing opportunities to improve efficiency, effectiveness and customer service through empowering and inspiring both direct labour teams and subcontract partners, whilst maintaining a strong safety ‘zero-harm’ and performance leadership culture so that people work safely and flourish to deliver the best possible business and customer outcomes.
Salary up to £70k, bonus, car allowance and great company benefits.
The main duties include the responsibility for the following:
- Accountable for creating a safe working environment with a zero-harm culture
- Through visible leadership, empower, engage, and motivate the teams.
- Developing a high-performance customer centric culture, with commercial focus and ensuring the team works in partnership and proactively support success across the business.
- Liaising, holding to account and challenging stakeholders to ensure we achieve the customer outcome.
- Safety, operational and financial risk management to ensure people protection and the contract KPIs.
- Foster and maintain health collaborative partnerships with both internal & external stakeholders - including contract partners and local authorities.
- Drive delivery predictability and accurate revenue forecasting.
- Manage contract partner delivery and performance, ensuring high quality standards and performance metrics through pro-active performance and contract management.
- Providing expertise and specialist assistance as required.
- Maintain high standards of housekeeping across the team.
- Ensure that the company remains partner of choice through building and maintaining a strategic relationship with the client.
The ideal candidate for this role should have the following skills & qualifications:
- Good understanding of Cabling / Fibre and Construction.
- Background in Construction Utility Industry, Strong knowledge of NRSWA, Notices and Permits.
- Strong awareness of customer satisfaction for both internal and external sources.
- Demonstrable record of delivery success and performance management.
- Self-motivated, result driven and thrives in a busy working environment with financial controls.
- Significant, demonstrable experience working within the telecommunications industry at Management level.
- Excellent communication skills at all levels as you will be expected to engage with key stakeholders within the client’s organisation.
- Strong understanding of Health & Safety and Quality Assurance Procedures, Roads and Street Works Act 1991, Construction Design Management Regulations and Section 74 Regulations.
- Experience on Openreach networks is an advantage as the client network will be utilising the PIA access.
- A good understanding of FTTP Networks preferred.
- Good working knowledge of Microsoft office .
- Full clean Driving Licence (no more than 6 points).
Thank you for applying and sending your CV to IBP Recruitment Ltd for this and future roles. Successful applicants will be contacted within 15 working days of submitting their application – if you do not hear back within this time, please assume that you have been unsuccessful on this occasion. Please feel free to apply for any future roles.
IBP Recruitment Ltd provides services as an Agency and an Employment Business for permanent recruitment and we are committed to equal opportunities for all candidates.